RETURN AND REFUND POLICY
All Sales Are Final
Due to the sensitive nature of research chemicals, all sales are final.
We do not accept returns, exchanges, or refunds for any reason, including:
· Ordering the wrong item
· Change of mind
· Unused or unopened products
· Accidental purchases
Once an order is submitted, it cannot be canceled.
Order Accuracy & Quality Control
Every product is inspected before shipping to ensure correct labeling and packaging.
Customers are responsible for reviewing product details and verifying suitability for their research needs prior to purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, you must contact us within 48 hours of delivery.
Please include:
· Photos or video of the packaging
· Photos of the product and label
· A description of the issue
If approved, we will send a replacement of the same item only.
Refunds or substitutions are not available.
Customer Responsibility
By purchasing from this website, you agree to:
· Follow all federal, state, and local regulations regarding research materials
· Handle, store, and use products safely and responsibly
· Use all products exclusively for research purposes
Contact Us
For questions or to report a damaged/incorrect order, contact: